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At any time after placing an order, you can check the status by logging into your account or contacting customer service. We will do our utmost to deal with your order in a timely manner. All orders will be processed promptly and an email confirmation will be sent within 24-36 hours. Shipping times must be taken into account of the order confirmation email.

If any of the items are on backorder or are not available for immediate delivery, the customer will be notified by email and the customer can decide whether to wait for the item, cancel the order, or receive credit for the purchase of another item.
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