RETURN POLICY

Shan and Toad aims to please! However, if for any reason, you are dissatisfied with your purchase, you may return items for a store credit. All returns must be authorized.

If you want to return or exchange a product, simply log on to your account and choose REQUEST A RETURN, or click here

Items must be in brand new condition, with original tags attached. After receiving a return number, you may ship the items back to us, shipping costs on your behalf. A $5 restocking fee and the cost of shipping will be deducted from the credit amount.

The return must be sent back within 7 days of receipt. We are not responsible for any returns that are lost or damaged in delivery.

If we identify an unreasonable return pattern, we may restrict or refuse future transactions and returns from such customers at shanandtoad.com.

Swimsuits are final sale only.

All sale items are final sale. Items that are reduced for clearance are not eligible for exchange or credit.

Policies are subject to change without prior notice.

If at any time, you need assistance, we can be reached at +1 951-327-7852.

If you want to return or exchange a product, simply log on to your account and choose REQUEST A RETURN, or click here

Choose the product, choose the reason for the return and click CONFIRM.

Once we have received your request for return, we will validate, and you will be sent a return slip via USPS or Fedex.  Shan and Toad does not pay for the return fees, and the return shipping cost is deducted from your store credit.

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