Once your order is placed, you can check the status by:

Logging into your Shan and Toad account
Contacting customer service for an update
Through the chat widget order tracking option.

We process all orders within 24-36 hours, and you will receive an email confirmation once your order is shipped. If any items are on backorder, we will notify you by email.

Want to Save on Future Orders? Join Our Loyalty Program!

Earn points every time you shop and engage with us:

Sign up: 100 points
Place an order: 10 points per $1 spent
Facebook Share: 25 points
Facebook Like: 50 points
Instagram Share: 50 points
Birthday bonus: 100 points

Redeem your points for discounts:

650 points = first reward
2500 points = $25 off or 20% discount

Check your balance in the Rewards dashboard (bottom left of the screen) and redeem before checkout!

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